Technical support

The Health Source strives to solve your technical problems before they become problems. To accomplish this, we involve our Technical Support team in our pre-sales services to help design proposals and solutions that can be smoothly integrated with your operations. Our Technical Support staff provides valuable input as you investigate network planning and design, site planning and disaster recovery planning. Support tickets can conveniently be opened by phone, email or a dedicated website. We also provide emergency services as well as software and hardware maintenance to eliminate the hassle of system upgrades.

• Automatic upgrades download directly to each workstation, eliminating the time-consuming and painful task of individual updates.
• Applications stay up at all times, getting rid of nightly processing.
• Automatically download new software versions and patches to create a manageable upgrade process.

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